1. BUSINESS ETHICS

Cheshire Fillers Limited conducts business honestly, ethically, and transparently.

We are committed to:

• Operating in compliance with all applicable laws and regulations
• Maintaining high professional standards
• Acting with integrity in all business dealings
• Promoting fairness, accountability, and respect
• Building trusted long-term partnerships

We expect all employees, contractors, suppliers, and partners to uphold similar ethical standards.

2. ANTI-BRIBERY & CORRUPTION

Cheshire Fillers Limited has a zero-tolerance approach to bribery and corruption.

We do not:

• Offer or accept bribes
• Make improper payments
• Engage in corrupt business practices
• Provide unlawful incentives to obtain business advantages

All business activities must comply with applicable anti-bribery and anti-corruption laws, including the UK Bribery Act 2010.

3. QUALITY & COMPLIANCE

We are committed to maintaining high operational and quality standards throughout our manufacturing and filling processes.

Our approach includes:

• Quality-controlled operations
• Batch traceability
• Documented procedures
• Process monitoring
• Continuous improvement
• Regulatory awareness and compliance

We strive to provide reliable and professional manufacturing services to our customers.

4. HEALTH & SAFETY

The health, safety, and wellbeing of our employees, visitors, contractors, and customers are a priority.

We are committed to:

• Maintaining safe working conditions
• Providing appropriate training and PPE
• Complying with health and safety legislation
• Promoting safe working practices
• Continuously improving workplace safety standards

All employees and visitors are expected to follow company safety procedures at all times.

5. ENVIRONMENTAL RESPONSIBILITY

Cheshire Fillers Limited recognises its responsibility to minimise environmental impact wherever possible.

We aim to:

• Reduce waste generation
• Improve recycling practices
• Manage chemicals responsibly
• Minimise energy and water consumption
• Improve operational efficiency
• Support sustainable business practices

Environmental performance is regularly reviewed as part of our commitment to continuous improvement.

6. FAIR EMPLOYMENT & EQUAL OPPORTUNITIES

We are committed to providing a fair, respectful, and inclusive workplace.

Cheshire Fillers Limited does not tolerate:

• Discrimination
• Harassment
• Bullying
• Victimisation
• Unfair treatment

Employment decisions are based on merit, qualifications, experience, and business needs.

We support equality of opportunity regardless of:

• Age
• Gender
• Race
• Religion
• Disability
• Sexual orientation
• Marital status
• Ethnic background

7. MODERN SLAVERY & HUMAN RIGHTS

Cheshire Fillers Limited is committed to preventing modern slavery, forced labour, and human trafficking within our business and supply chain.

We expect suppliers and business partners to:

• Comply with applicable labour laws
• Provide safe working conditions
• Treat workers fairly and ethically
• Prohibit forced or exploitative labour practices

8. CONFIDENTIALITY & DATA PROTECTION

We respect the confidentiality of customer, supplier, and employee information.

Cheshire Fillers Limited is committed to:

• Protecting confidential business information
• Complying with UK GDPR and data protection legislation
• Securely handling personal and commercial data
• Limiting access to sensitive information where appropriate

9. CUSTOMER RESPONSIBILITY

We aim to provide professional, responsive, and reliable customer service.

Our customer commitments include:

• Honest communication
• Transparency in pricing and services
• Professional handling of enquiries and complaints
• Maintaining product and service quality standards
• Supporting long-term customer relationships

10. SUPPLIER STANDARDS

We aim to work with suppliers who share our commitment to responsible and ethical business practices.

We encourage suppliers to:

• Comply with legal and regulatory requirements
• Maintain ethical labour practices
• Support health and safety standards
• Operate responsibly and professionally

11. PRODUCT RESPONSIBILITY

We are committed to maintaining responsible manufacturing practices across all products and services provided by Cheshire Fillers Limited.

Where applicable, we support:

• Product traceability
• Quality assurance
• Documented production procedures
• Safe handling and storage practices

Customers remain responsible for ensuring compliance of their products with applicable market regulations unless otherwise agreed in writing.

12. CONTINUOUS IMPROVEMENT

Cheshire Fillers Limited is committed to continuously reviewing and improving:

• Operational processes
• Quality standards
• Environmental performance
• Safety procedures
• Customer service
• Ethical business practices

13. REPORTING CONCERNS

Employees, suppliers, and business partners are encouraged to report concerns relating to:

• Unethical conduct
• Safety risks
• Legal non-compliance
• Discrimination
• Corruption
• Environmental concerns

All concerns will be handled appropriately and confidentially where possible.